Thank you for making a purchase from Houzzdat.com. We really strive hard to procure superior quality building materials. However, if you are not satisfied with your purchase from us, we’re here to help you.
What materials can be returned?
Cement bags, bulk cement
When can a return happen?
- If the material varies/ do not match with ordered item specifications.
- If packaging is tampered
- If the material does not meet the quality affirmed/declared by the manufacturer
In what conditions can the materials be returned?
- Before unloading of the materials (Stands true for all materials/ product type). Once the material is unloaded, the material cannot be returned/ exchanged.
- Packaged materials can be returned only when the seal/ bag/ package is not tampered/ opened/ used.
Can the ordered materials be exchanged?
- If the received material does not match the ordered item specifications, then exchange can be initiated before material unloading
- Order exchange can take 3 – 6 days to be delivered
Can the ordered items be cancelled?
- Orders can be cancelled only within 1 hours of placing the order
- Orders once dispatched cannot be cancelled under any circumstance
